Privacy Policy

ElevatorCore Engineering ("we", "us", "our") provides elevator, escalator, and related vertical transportation installation, maintenance, and repair services across Pakistan. This Privacy Policy explains what information we collect when you visit our website, request a quote, or engage us for a project, and how we use, store, and protect that information.

By using our website or submitting your details through our contact or quote forms, you agree to the terms described in this policy.

We collect information in the following ways:

• Contact details — name, phone number, email address, and company or building name when you submit a quote request, WhatsApp inquiry, or contact form.
• Project information — building type, number of floors, equipment specifications, and site location needed to prepare an accurate elevator or escalator quotation.
• Communication records — messages exchanged via WhatsApp, email, or phone regarding ongoing or prospective projects.
• Technical data — browser type, device type, and general usage data collected automatically when you browse our website.

The information we collect is used to:

• Prepare and send accurate quotations for elevator, escalator, and maintenance services.
• Schedule site visits, installations, and after-sales maintenance.
• Respond to inquiries submitted through our website, WhatsApp, or phone.
• Improve our website and service offerings based on general usage patterns.
• Send project-related updates, service reminders, or maintenance notices.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information only in the following limited circumstances:

• With trusted technicians, installation partners, or suppliers directly involved in fulfilling your project.
• With payment processors or billing partners strictly for invoicing purposes.
• When required by law, regulation, or a valid legal request from Pakistani authorities.

Our website may use basic cookies to remember preferences and understand how visitors use our pages. Cookies do not collect personally identifiable information unless you voluntarily submit it through a form. You can disable cookies through your browser settings at any time.

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You may request to:

• Access the personal information we hold about you.
• Correct any inaccurate or outdated information.
• Request deletion of your data where it is no longer needed for an active or completed project.
• Opt out of promotional communication at any time.

Our website may contain links to third-party sites such as social media platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their policies separately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us: